EN
IT Support Officer
Urgent 1 Positions
Responsibilities
Qualifications
Key Competencies of the position
- Acting as the first point of contact for the troubleshooting of service requests related to hardware configuration, software, application, and network problems among others.
- Tracking and retaining ownership of Incidents and service requests to ensure that service levels are met and call resolution is achieved within the shortest time span possible.
- Maintain and verify of the system and service monitoring focusing on IT Service Request System, Hardware, and IT inventory system.
- Manage IT Equipment and accessory such as purchase, donate, record and provide regular update report.
Qualifications
- Bachelor’s degree of Computer Science, Information Technology, or related field.
- At least 1 year solid experience in IT support.
- Experience in technical background with understanding and/or hands-on.
- Experience and strongly knowledge of Office365, share-point, and operation support.
- Have a knowledge of Windows Server, Cybersecurity and IT infrastructure
- Excellent analytical, troubleshooting skills and able to work under pressure.
- Good communication skill, coordination with others colleague and Service mind.
- Good command of English (Both written and spoken)
Key Competencies of the position
- Windows Server, Cybersecurity and IT infrastructure
- IT helpdesk and troubleshooting
If there are no interested position or no opening position available at this time but you are interested in the future opportunities, please check our positions in “Apply now” and submit your application. We will contact you if a role becomes available that matches your skills and experiences.
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Contact Information
Email: recruitment@yamaha-motor-asia.com
Call us: 02-769-7200
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